Smart Hotel Automation System for Malaysian Hotels

Raizo offers three connected automation solutions: a Guest Room Management System (GRMS) for in-room control, hotel door locks for contactless access, and service robots for delivery, meal service, and cleaning. Together, this means lower operational costs, faster guest turnaround, and a competitive edge without adding headcount.

Why Choose Raizo Smart Hotel Automation

Complete Smart Hotel Automation Solutions Built to Fit Your Hotel

Raizo combines guest-experience automation across three product lines and Malaysia-based after-sales support, the factors hotel owners weigh most before committing to an automation vendor.

Lower Operational Costs

Automated lighting and HVAC control cuts energy waste; service robots reduce reliance on staff for repetitive tasks.

Enhanced Guest Experience

Personalized in-room automation, contactless access, and delivery robots raise guest satisfaction and repeat bookings.

Flexible Adoption

Your hotel can start with one solution first such as hoteldoor locks, and scale with GRMS or robotics later without switching vendors.

Multi-property rollout experience

Your hotel can start with one solution first such as smart door locks, and scale with GRMS or robotics later without switching vendors.

Our Products

Hotel Automation System Devices & Categories

From the guest room management system (GRMS), our solutions are designed to help you enhance your daily operations and guest experience in the most effective way.

GRMS Solution

In-room control of lighting, curtains, aircon, and guest scenes remotely.

Hotel Door Lock

Contactless guest access through RFID integrated with the GRMS.

Hotel Robotics

Delivery, meal serving, and cleaning robots that handle manual tasks.

GRMS Solutions

GRMS: Basic & premium

We offer two GRMS packages: Basic and Premium, so you can justify your automation investment according to property size and guest expectations.

Basic Solution

Includes the core room automation components, which are curtain, RCU, thermostat, and welcome panels

Learn more

Premium Solution

Features a smart control assistant tablet for a more streamlined, tech-forward guest controlinterface.

Learn more

Robotic Solutions

Hotel Robots: Delivery Service & Cleaning

Raizo hotel robots handle delivery, meal serving, and cleaning tasks, reducing reliance on human staff for repetitive, time-consuming work.

ServeMove Series

Deliver amenities or items to guests, freeing staff for higher-value tasks

DineMove Series

Deliver meals to guest rooms or dining areas, suited for hotels in-room dining.

CleanMove Series

Cleaning floors across lobbies, corridors and common areas on a schedule.

RFID check-in

Guests access rooms without aphysical key handoff, reducing wait times and queueing at reception.

Built for Malaysian conditions

The locks perform well under high-traffic and intense climate in Malaysia.

Standalone or integrated

You can deploy door locks on their own, link lock activity to GRMS that controls the room environment.

Lock Solutions

Hotel Door Lock: Seamless Guest Access

Raizo smart hotel door locks provide contactless check-in and check-out and can operate as a standalone access system or connect directly to the GRMS for centralized room control.