Eliminate front-desk congestion, key losses, and after-hours callouts with the effective hotel door lock system.
TL;DR
Raizo hotel door locks replace physical keys with an RFID card and a mobile key linked to your property management system (PMS). Raizo locks are SIRIM-certified and BOMBA fire-door approved and can be retrofitted onto your existing doors without rewiring.
Problem
Malaysian hotels are losing money and staff hours to traditional key systems, through housekeeping turnover as high as 66%, lost or duplicated keys, and guests who now expect contactless access.
Hotel Door Lock
Malaysian hotels are losing money and staff hours to traditional key systems, through housekeeping turnover as high as 66%, lost or duplicated keys, and guests who now expect contactless access.
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Your front desk staff work on a centralized platform instead of two, which means room assignments and lock credentials are in sync automatically.
Replace manual reporting with a timestamped record, enabling quick audit trial and freeing up your staff time for personalized services.
Replace manual reporting with a timestamped record, enabling quick audit trial and freeing up your staff time for personalized services.
Lock Method | Guest Experience | Security | Best Fit |
RFID card | Familiar, quick tap and unlock | Per-stay recoding; lost cards deactivated instantly | Mid-to-large properties, chain-standard rollouts |
Mobile / BLE key | Contactless, mobile app-based, no front-desk stop | Encrypted per-session credential | Boutique and upscale properties targeting self-check-in guests |
Projects
Raizo/Adel has completed 500+ projects across Malaysia over more than 20 years in the hospitality and residential property industries.
FAQ
Raizo hotel door lock systems are specifically built to connect to your property management system rather than replace it. Our hotel door locks support most PMS brands, such as Opera, Protel, Cloudbeds, Softin, and more.
A hotel door lock is built for continuous muitiple guest turnover and PMS integration, while a residential smart lock is designed for a single household's daily use.
The duration of retrofit installation mainly depends on the size of your hotel and how many rooms your property have. Confirm your property's exact timeline during the assessment.
Lightly tap your RFID key card or mobile key against the lock's reader. If the card fails, call the front desk. staff can override the hotel lock with a master key card or the property management system in seconds. Your guests never need to force a door or wait for a locksmith.
Raizo hotel locks support keyless unlock methods: a RFID card, a mobile key via Bluetooth, or a front-desk override through the PMS.
The hotel lock engages automatically once the door closes, no manual bolt needed. Smart hotel locks log every entry attempt, so your staff can know who accessed a room and when, which is good for audit trails.
Contact the front desk. Staff verify your guest identity and issue a new RFID key card. With Raizo's Evernet-integrated locks, this takes under a minute.
A guest's RFID key card, or mobile key sends a signal to the lock's internal reader, which verifies it against permissions synced from the property's system. If it matches, the lock is opened. Every unlock and lock gets logged, providing your hotel with a full access record without manual work.
Reach out to us today to unlock seamless guest entry that delivers a smooth guest experience and streamlines business operations.
